Privacy Policy.

Last Updated: 24 October 2026

1. Introduction

Welcome to Raj Group. We respect the privacy of individuals and organizations that visit our website, explore our business divisions, or contact us regarding our products, manufacturing capabilities, engineering solutions and international partnership opportunities.

In this Privacy Policy, "Raj Group", "we", "us" and "our" refer to the operator of this website. "You" and "your" refer to website visitors, prospective customers, business partners, suppliers and other individuals interacting with us.

This Privacy Policy explains the categories of personal information we may collect, the purposes for which we use it, circumstances in which it may be shared, and how individuals can contact us regarding their information.

2. Information We Collect

We may collect personal and business information that you voluntarily provide when submitting an enquiry, requesting information, or communicating with Raj Group.

Depending on your interaction with our website, this information may include:

• Full name and professional designation.
• Company or organization name.
• Business email address.
• Telephone or mobile number.
• Country or geographical location.
• Industry or business division of interest.
• Product sourcing or manufacturing requirements.
• Distribution and partnership interests.
• Information included in enquiry messages.
• Other details voluntarily shared with us.

We encourage users not to submit sensitive personal information unless it is specifically requested and necessary for a legitimate purpose.

3. How We Collect Information

Raj Group may collect information through the following interactions:

• Website contact and enquiry forms.
• Business partnership enquiries.
• Email and telephone communications.
• Requests for products or services.
• Supplier and distribution discussions.
• Other direct communications with our team.

Certain technical information may also be generated automatically when visitors access the website, depending on the hosting services, security tools and analytics technologies used.

4. Purpose of Information Collection

Information provided through our website may be processed for legitimate business and operational purposes, including:

• Responding to enquiries and requests.
• Providing relevant product information.
• Evaluating potential business partnerships.
• Facilitating distribution discussions.
• Discussing manufacturing and OEM opportunities.
• Coordinating communications with relevant business teams.
• Maintaining records of business enquiries.
• Improving website functionality and visitor experience.
• Maintaining website security and preventing misuse.
• Complying with applicable legal obligations.

We aim to use personal information only for purposes that are relevant, lawful and reasonably connected to the reason it was collected.

5. Website Enquiries and Business Communication

When visitors submit an enquiry through the Raj Group website, the information provided may be stored and reviewed by authorized personnel responsible for handling business communications.

Enquiries relating to automotive, railway, electric vehicles, aerospace, defence, industrial engineering, consumer products or cooling technologies may be directed to relevant personnel or business divisions.

Personal information submitted through the enquiry form is not intended to be displayed publicly.

6. Cookies and Website Technologies

Our website may use cookies or similar technologies where needed for functionality, security, performance measurement or visitor experience.

Cookies are small files that may be stored on a visitor's device when accessing a website.

Depending on the technologies enabled on our website, these may support:

• Essential website functionality.
• Session management.
• Website performance and security.
• Understanding website usage.
• Improving navigation and functionality.

Visitors can manage or restrict cookies through their browser settings. Disabling essential cookies may affect certain website functions.

7. Automatically Collected Technical Information

Website hosting, server logging and security systems may process technical information associated with website visits.

This information may include:

• Internet Protocol (IP) address.
• Browser type and version.
• Device and operating system information.
• Pages visited and access timestamps.
• Referring website information.
• Technical errors and security events.

Where collected, such information may be used for website operation, security, troubleshooting and performance analysis, subject to applicable privacy requirements.

8. Legal Basis for Processing

Where applicable data protection laws require a legal basis for processing personal information, Raj Group will process information only where an appropriate lawful basis exists.

Depending on the circumstances and the laws that apply, this may include:

• Consent: Where an individual has provided valid permission for a specified use.
• Contractual necessity: Where processing is necessary to take requested steps or perform contractual obligations.
• Legal obligations: Where information must be processed to comply with applicable law.
• Legitimate interests: Where permitted, for reasonable business, security or operational activities that do not override individuals' applicable rights.

9. Sharing of Information

Raj Group does not make personal information submitted through website enquiry forms publicly available as part of its normal enquiry-handling process.

Where necessary and legally permitted, information may be shared with:

• Authorized Raj Group personnel responsible for enquiries.
• Relevant business divisions handling requested products or services.
• Service providers supporting website hosting, maintenance or communications.
• Professional advisers where required.
• Government agencies or regulatory authorities where legally required.

Personal information should be shared only to the extent necessary for the relevant purpose and subject to applicable legal safeguards.

10. Information Storage and Retention

Information submitted through the website may be stored in website databases, business communication systems or other systems used to handle enquiries.

Personal information should be retained only for as long as reasonably necessary for the relevant business purpose, recordkeeping requirement, dispute resolution or applicable legal obligation.

Once information is no longer required, it should be deleted, anonymized or otherwise handled in accordance with applicable retention and legal requirements.

11. Information Security

Raj Group recognizes the importance of protecting personal and business information against unauthorized access, misuse, disclosure, alteration or loss.

Appropriate technical and organizational safeguards should be maintained according to the nature of the information and the systems used to process it.

While reasonable precautions can reduce security risks, no website, electronic transmission or data storage system can be guaranteed to be completely secure.

12. International Business Communications

Raj Group's website is intended to support business enquiries and opportunities involving customers, suppliers and potential partners in different markets.

Where an enquiry involves international business opportunities, limited information may need to be communicated to relevant recipients in other locations.

Any international transfer of personal information must comply with applicable data protection requirements, including relevant safeguards where required.

13. Your Privacy Rights

Depending on your location and the data protection laws applicable to your information, you may have certain rights regarding personal data.

These may include:

• Requesting access to personal information held about you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of information where applicable.
• Withdrawing consent where processing is based on consent.
• Objecting to or requesting restriction of processing where legally available.
• Raising privacy-related questions or complaints.

Requests can be submitted using the Raj Group contact form . Requests will be assessed in accordance with applicable law.

14. Third-Party Websites

The Raj Group website may contain links to external websites, business partners, industry organizations or other third-party resources.

Such websites may have independent privacy policies and information handling practices.

Raj Group does not control the privacy practices of independently operated external websites. Visitors are encouraged to review their policies before submitting personal information.

15. Children's Privacy

The Raj Group website is primarily intended for business and professional audiences. It is not designed to solicit personal information from children.

If we become aware that personal information from a child has been collected in circumstances requiring parental authorization, we will assess and take appropriate action under applicable law.

16. Marketing Communications

Raj Group may communicate with individuals who request information about products, business opportunities or partnerships.

Any promotional or marketing communications involving personal information must follow applicable consent, notice and opt-out requirements.

Individuals may request that optional marketing communications be discontinued by contacting us through the website.

17. Applicable Data Protection Laws

Personal information processed through the Raj Group website is subject to applicable privacy and data protection laws.

Depending on the relevant entity, processing activity and individual, these may include applicable Indian data protection legislation and, where relevant, the European Union's General Data Protection Regulation (GDPR).

Nothing in this policy is intended to limit rights provided to individuals under applicable law.

18. Changes to This Privacy Policy

Raj Group may update this Privacy Policy from time to time to reflect changes in website functionality, business operations, legal requirements or information processing practices.

Where changes are made, the revised policy and its updated date will be published on this page.

Visitors are encouraged to review this page periodically to understand the current privacy practices described by Raj Group.

19. Contact Information

For questions regarding this Privacy Policy, the handling of your information or requests relating to personal data, please contact Raj Group.

Raj Group

Email: info@rajgroup.world

Website: Raj Group Official Website

Contact: Submit an Enquiry

20. Privacy Enquiries and Complaints

If you believe that information submitted through this website has been handled incorrectly, or you wish to raise a privacy-related concern, please contact us with sufficient details to identify and review your request.

Privacy enquiries and complaints will be reviewed according to the applicable legal requirements and internal procedures.